Task: Determine What Systems And Tools To Use

Depending on the type of information to capture and the type of services to deliver the Finance And Contracts work stream team determines what systems and tools are to be used to capture and report the required information for planning, estimating, cost control, reporting and invoicing.

These should, if possible, be per default the standard systems and tools preferred by Capgemini Group like for instance ADMT, GREAT, iCOST, EMPower/Clarity, OpenWorkBench, N2K/NOP/GFS, ITSM, ServiceNow, Collabnet TeamForge, MicroSoft Excel, Word and/or PowerPoint.

In some cases the contract with the Client demands that Capgemini (also) uses the tools of the Client. This could mean that the transition program needs to create an interface to exchange information between the Client tool and the Capgemini tool. An interface might be developed especially for this Client contract or an existing interface might be configured to the contract’s requirements. Designing and creating an interface between service desk tools can easily need a cross work stream subproject. The work stream responsible for that subproject would often be the Technology And Infrastructure work stream because the experts who can realize interfaces would typically reside in that team. The contractual requirements for the interface would come from the Finance And Contracts work stream, the Service Delivery Processes work stream might add operational process requirements and the Service Engagement Initiation work stream might add requirements from a service management perspective.

In some countries the local government demands that Capgemini (also) uses the tools of a local government institution. An example could be that training of resources of Capgemini is to be paid for by a local government institution. For Capgemini to get these costs reimbursed using the applicable tool of that local government institution and entering the related details can be mandatory. The Finance And Contracts work stream team needs to take care that all necessary details are captured and the appropriate reference numbers or account numbers are requested from that local government institution upfront.

The artifact Financial Requirements Implementation Log is updated with the information about what systems and tools will be used to implement which financial requirement.